Support
The app has not launched yet. This guidance describes its planned release features. For questions about the product or this website, contact support.
Reviewing a calculation
Check the amount in the vial, the liquid volume, the amount entered and each unit. If you use a syringe display, check its selected capacity and scale.
An input message describes a format, arithmetic or instrument limit. It cannot assess whether an amount is medically suitable.
Restoring purchase access
Use the app’s purchase restoration option with the Apple account used for the purchase. Restoration checks subscription access; it does not recover deleted records or import data from another iPhone.
If access is still missing, check the subscription in your Apple account and include the app and iOS versions when contacting support.
Canceling a subscription
On iPhone: open Settings, tap your name, then Subscriptions. Select Peptide and choose Cancel Subscription.
To avoid renewal after a trial, cancel at least 24 hours before it ends. Deleting the app or its records does not cancel it.
Exporting or deleting records
Use the app’s manual export and local deletion options. Review the deletion confirmation and save an export first if you want to keep a copy.
Treat exported files as private records. Local deletion does not remove earlier exports or data processed separately for purchases.
Checking reminders
Check the schedule you entered and the app’s notification permissions in iPhone Settings. Device settings and system behavior can affect delivery.
Reminders are for record keeping. They are not a medically critical alert system.
Getting more help
Describe the screen, what you expected and what happened. Include the app version, iOS version and steps to reproduce the issue.
Do not include substance names, amounts, notes, record history or complete export files. Remove private details from screenshots.